The Miclaran Guest House, Shanklin, Isle of Wight

Coronavirus Covid 19 update and policy



We're good to go

WE ARE 'GOOD TO GO!' 

'Good to go' is the Official UK mark to signal that a hospitality business has worked hard to follow Government and industry guidelines and has a process in place to maintain cleanliness and aid social distancing.



Caring for our Guests

Welcoming and taking care of others is at the very heart of what we do, as a smaller property you can be assured, we will look after you to the best of our ability.

We deliver high standards of hygiene & cleanliness which will be enhanced by frequent disinfection of all high touch areas within the guest house, and hand sanitizer provided in public areas.

For the time being all extra soft furnishings in bedrooms such as throws and cushions will be removed, so we apologise that the rooms will not have that extra soft touch.

In between guests' stays bedrooms will get their usual thorough clean, enhanced by disinfection of touch areas and  treated with an Ecofresh purifying system which has a sanitation option that is perfect against microbes, viruses, and majority of airborne germs. 

We have amended our check  in time to allow for the extra cleaning procedures; check in available from 3pm.

We have rearranged our dining room (which more recently has been a sewing room where we have been making scrubs for the local hospital) with less tables; this may mean we will need to offer 2 sittings at busier times.

There is a pre-order system at breakfast to include Full English or lighter option, cereals, fruit, and yoghurt which will be served safely to your table as we are unable to offer a buffet.

Guests are allocated a table for the duration of your stay which will be available in the evening between 6&8pm should you choose to have a takeaway. There is also the option of using our large garden that overlooks the bay, especially with the glorious weather we have been experiencing and lovely fresh air straight off the sea.

Flexible policy for Guests

After we open, our normal terms and conditions will apply but we have added a fair flexible policy.

If you are feeling unwell and self isolating so your booking is affected by CoVid19 the booking can be amended to a later date up to a year from your original booking date, subject to our availability and seasonal price, the non- refundable deposit taken for your original booking will be transferred to the new booking.

If you cannot commit to a new date straight away the deposit will be held as a credit available for up to a year from the original booking date.

While we may not know when this will all end-we do know that once we can welcome guests back, we remain committed to providing you with the best experience and a relaxing base to explore our beautiful island.

Telephone: 01983 862726
Email: enquiries@miclaran.co.uk

The Miclaran
Littlestairs Road
Shanklin
Isle of Wight
PO37 6HS